/* First Light — WhatsApp-style theme, light UI, green primary, left sidebar */
:root {
  --green: #25d366; --dark-green: #075e54; --teal: #128c7e;
  --bg: #f0f2f5; --panel: #ffffff; --border: #e2e6ea; --text: #1c1e21;
  --muted: #6a737d; --orange: #f59e0b; --red: #d9534f;
}
* { box-sizing: border-box; }
body { margin: 0; font-family: "Segoe UI", Tahoma, Arial, sans-serif; background: var(--bg); color: var(--text); }
a { color: var(--teal); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 22px; margin: 0 0 12px; }
h2 { font-size: 17px; margin: 0 0 10px; }
h3 { font-size: 15px; margin: 0 0 8px; }
.muted { color: var(--muted); } .small { font-size: 12px; }
.ar { direction: rtl; unicode-bidi: plaintext; text-align: start; }

/* layout */
.sidebar { position: fixed; inset: 0 auto 0 0; width: 232px; background: #fff; border-right: 1px solid var(--border);
  display: flex; flex-direction: column; padding: 14px 10px; overflow-y: auto; z-index: 10; }
.brand { font-weight: 800; color: var(--dark-green); letter-spacing: .5px; padding: 6px 8px 12px; font-size: 16px; }
.brand.center { text-align: center; }
.user-chip { display: flex; align-items: center; gap: 8px; padding: 8px; border-bottom: 1px solid var(--border); margin-bottom: 10px; flex-wrap: wrap; }
.avatar { display: inline-flex; align-items: center; justify-content: center; width: 34px; height: 34px; min-width: 34px;
  border-radius: 50%; background: var(--teal); color: #fff; font-weight: 700; font-size: 13px; position: relative; }
.avatar.big { width: 44px; height: 44px; font-size: 16px; }
.u-name { font-weight: 700; } .u-role { color: var(--muted); font-size: 12px; width: 100%; }
nav { display: flex; flex-direction: column; gap: 2px; flex: 1; }
.nav-item { padding: 8px 10px; border-radius: 8px; color: var(--text); font-size: 14px; }
.nav-item:hover { background: #eef7f1; text-decoration: none; }
.nav-item.active { background: #dcf5e5; color: var(--dark-green); font-weight: 700; }
.nav-badge { background: var(--green); color: #063; border-radius: 10px; padding: 0 7px; font-size: 12px; font-weight: 700; float: right; }
.logout { color: var(--red); padding: 8px 10px; font-size: 14px; }
.main { margin-left: 232px; padding: 20px 24px 60px; max-width: 1400px; }

/* widgets */
.cards { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 12px; margin-bottom: 16px; }
.card { background: var(--panel); border: 1px solid var(--border); border-radius: 12px; padding: 16px; }
.card-num { font-size: 24px; font-weight: 800; color: var(--dark-green); }
.card-label { color: var(--muted); font-size: 13px; margin-top: 4px; }
.card.green .card-num { color: #1a7f37; } .card.yellow .card-num { color: #b58900; } .card.red .card-num { color: var(--red); }
.panel { background: var(--panel); border: 1px solid var(--border); border-radius: 12px; padding: 16px; margin-bottom: 16px; }
.panel.mini { padding: 10px; }
.panel.locked { border-color: var(--orange); background: #fffaf0; }
.grid-2 { display: grid; grid-template-columns: 380px 1fr; gap: 16px; align-items: start; }
@media (max-width: 900px) { .grid-2 { grid-template-columns: 1fr; } }
.tbl { width: 100%; border-collapse: collapse; font-size: 14px; }
.tbl th, .tbl td { text-align: left; padding: 8px 10px; border-bottom: 1px solid var(--border); vertical-align: top; }
.tbl th { color: var(--muted); font-weight: 600; }
.pill { display: inline-block; padding: 1px 9px; border-radius: 10px; font-size: 12px; background: #eee; }
.pill-green { background: #d3f2df; color: #146c2e; } .pill-pending, .pill-open { background: #fdeecd; color: #8a6d00; }
.pill-resolved, .pill-gray { background: #e8eaed; color: #555; }
.badge { display: inline-block; padding: 2px 8px; border-radius: 10px; font-size: 12px; }
.badge-window { background: #d3f2df; color: #146c2e; }
.badge-closed { border: 1px solid var(--red); color: var(--red); background: #fff; }
.badge-unassigned { background: #fff3cd; color: #8a6d00; }
.badge-unread { background: var(--green); color: #063; font-weight: 700; }
.chip { display: inline-block; background: #eef7f1; border: 1px solid var(--border); border-radius: 8px; padding: 2px 8px; font-size: 12px; margin: 2px 0; }
.flash { padding: 10px 14px; border-radius: 10px; margin-bottom: 14px; font-size: 14px; }
.flash.ok { background: #d3f2df; color: #146c2e; } .flash.err { background: #fde8e8; color: #8f1d1d; }

/* forms & buttons */
label { display: block; font-size: 13px; color: var(--muted); margin-bottom: 10px; }
label input, label select, label textarea, form input, form select, form textarea {
  display: block; width: 100%; margin-top: 4px; padding: 8px 10px; border: 1px solid var(--border);
  border-radius: 8px; font-size: 14px; font-family: inherit; background: #fff; color: var(--text); }
label.check { display: flex; gap: 8px; align-items: center; color: var(--text); }
label.check input { width: auto; margin: 0; }
.btn { display: inline-block; background: #e8eaed; color: var(--text); border: 0; border-radius: 8px;
  padding: 9px 16px; font-size: 14px; cursor: pointer; }
.btn:hover { filter: brightness(.97); text-decoration: none; }
.btn-green { background: var(--green); color: #063; font-weight: 700; }
.btn-gray { background: #e8eaed; } .btn-small { padding: 6px 12px; font-size: 13px; } .btn-tiny { padding: 3px 10px; font-size: 12px; }
form.inline { display: inline; }
.search-row { display: flex; gap: 8px; margin-bottom: 12px; }
.search-row input { flex: 1; } .search-row select { width: auto; }

/* chats */
.filter-row { display: flex; gap: 8px; margin-bottom: 10px; flex-wrap: wrap; }
.fpill { padding: 5px 14px; border-radius: 16px; border: 1px solid var(--border); background: #fff; color: var(--text); font-size: 13px; }
.fpill.on { background: var(--teal); color: #fff; border-color: var(--teal); font-weight: 700; }
.fpill:hover { text-decoration: none; }
.chat-list { background: #fff; border: 1px solid var(--border); border-radius: 12px; overflow: hidden; }
.chat-row { display: flex; gap: 12px; align-items: center; padding: 12px 14px; border-bottom: 1px solid var(--border); color: var(--text); }
.chat-row:hover { background: #f6faf7; text-decoration: none; }
.chat-main { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.chat-name { font-weight: 700; } .chat-phone { color: var(--muted); font-size: 12px; }
.chat-preview { color: var(--muted); font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-side { display: flex; flex-direction: column; gap: 4px; align-items: flex-end; }
.status-dot { display: inline-block; width: 9px; height: 9px; border-radius: 50%; background: #bbb; }
.status-dot.open { background: var(--orange); } .status-dot.pending { background: #e5c100; } .status-dot.resolved { background: #2fbf71; }
.unread-dot { position: absolute; top: -2px; right: -2px; width: 11px; height: 11px; border-radius: 50%; background: var(--green); border: 2px solid #fff; }

/* chat view */
.chat-header { display: flex; align-items: center; gap: 12px; background: #fff; border: 1px solid var(--border);
  border-radius: 12px; padding: 10px 14px; margin-bottom: 12px; flex-wrap: wrap; }
.ch-name { flex: 1; } .ch-actions { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.ch-actions select { width: auto; display: inline-block; margin: 0; padding: 6px; }
.chat-layout { display: grid; grid-template-columns: 1fr 340px; gap: 14px; align-items: start; }
@media (max-width: 1000px) { .chat-layout { grid-template-columns: 1fr; } }
.thread { background: #efeae2; border: 1px solid var(--border); border-radius: 12px; padding: 16px; display: flex; flex-direction: column; gap: 8px; }
.bubble { max-width: 75%; padding: 8px 12px; border-radius: 10px; font-size: 14px; line-height: 1.45; box-shadow: 0 1px 1px rgba(0,0,0,.06); }
.bubble.in { background: #fff; align-self: flex-start; border-top-left-radius: 2px; }
.bubble.in.voice { background: #dbeafe; }
.bubble.out { background: #d9fdd3; align-self: flex-end; border-top-right-radius: 2px; }
.bubble.out.echo { background: #e7e7e7; }
.bubble .meta { font-size: 11px; color: var(--muted); margin-top: 4px; text-align: right; }
.ticks { font-weight: 700; } .ticks.read { color: #53bdeb; } .ticks.fail { color: var(--red); }
.composer { display: flex; gap: 8px; margin-top: 8px; }
.composer select { width: auto; max-width: 170px; margin: 0; }
.composer-input { flex: 1; }
.info-panel { background: #fff; border: 1px solid var(--border); border-radius: 12px; padding: 14px; }
.note { background: #f7f9f7; border: 1px solid var(--border); border-radius: 8px; padding: 8px 10px; margin-bottom: 8px; font-size: 13px; }
.note .meta { color: var(--muted); font-size: 11px; margin-top: 4px; }
.info-panel textarea { min-height: 60px; }

/* tickets board */
.board { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 14px; }
.board-col { background: #eceff1; border-radius: 12px; padding: 12px; }
.tcard { background: #fff; border: 1px solid var(--border); border-radius: 10px; padding: 10px 12px; margin-bottom: 10px; font-size: 13px; }
.tcard-actions { margin-top: 8px; display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }

/* approvals */
.approval .appr-head { margin-bottom: 6px; }
.appr-text { background: #f0f7f2; border: 1px solid var(--border); border-radius: 8px; padding: 10px 12px; margin-bottom: 8px; white-space: pre-wrap; }
details summary { cursor: pointer; color: var(--teal); font-size: 13px; }

/* diesel */
.oilbar { height: 14px; background: #e8eaed; border-radius: 7px; overflow: hidden; margin-bottom: 6px; }
.oilbar-fill { height: 100%; background: linear-gradient(90deg, var(--teal), var(--orange)); }

/* team */
.perm-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 8px 12px; margin-bottom: 14px; }
.perm-grid label.check { margin-bottom: 0; padding: 9px 10px; border: 1px solid #d5dbe1; border-radius: 8px; background: #fff; }
@media (max-width: 480px) { .perm-grid { grid-template-columns: 1fr; } }
.invite-grid { display: flex; gap: 16px; align-items: flex-start; }
.invite-grid > label { flex: 1.25 1 0; min-width: 0; }
.invite-grid > label:last-child { flex: 1 1 0; }
@media (max-width: 480px) { .invite-grid { flex-direction: column; } }
.perm-label { font-size: 13px; color: var(--muted); margin: 14px 0 8px; }
.copy-row { display: flex; gap: 8px; margin: 6px 0; }
.copy-row input { flex: 1; padding: 7px 9px; border: 1px solid var(--border); border-radius: 8px; font-size: 13px; background: #f7f9f7; color: var(--text); }

/* auth */
.auth-body { display: flex; align-items: center; justify-content: center; min-height: 100vh; }
.auth-card { background: #fff; border: 1px solid var(--border); border-radius: 14px; padding: 28px; width: 380px; max-width: 92vw; }
.auth-card h1 { text-align: center; }
.auth-card .btn { width: 100%; }
code { background: #f1f1f1; padding: 1px 5px; border-radius: 4px; font-size: 12px; }